Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
History of NGTEC Corporation goes back to 1993 and closely connected with foundation of the Newcom Group (www.newcom.mn), a first company to provide telecom solutions and system integrations which then has grown into today